Digital Impressions | Send a Case
Digital Impressions
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iTero
Contact iTero support: (800) 577-8767 to add LUX to your scanner and iTero ID# 412460 for LUX Dental Lab
Trios
Log in to your 3Shape account
Under “More” select “Settings”
In the menu, click “Connections” then “Labs” and “Add”
Search “Lux Dental Lab” or "support@luxdentallab.com" and click “Connect” to send a request to connect
Dentsply Sirona CEREC® PrimeScan
Login to Sirona Connect
Select “My Cerec Connect” then “Edit Account”
Under “My Account” select "My Favorite Laboratories”
Search “LuxDental Lab” in the field for “Company name” and check the box
Click "Add” to register
Select your restoration preferences and send the scans by selecting “Submit Cart”
Carestream
Login to your Carestream account.
Carestream scanners have “add connections”. Please send your request to support@luxdentallab.com.
Medit
Login to your Medit account.
Select "Add New Partner” and search for Lux Dental Lab or support@luxdentallab.com.
Shining3D
Visit the Shinning 3D portal and click on “Connections”. Search for us atsupport@luxdentallab.comor Lux Dental Lab and request a connection.
DEXIS
Login to your DEXIS Connect.
Select "DEXIS CONNECT” and search for Lux Dental Lab or support@luxdentallab.com.
STL Files
For all other STL files, please email your file tosupport@luxdentallab.comand include a completed Lux Dental Lab Rx form.
For larger files, we recommend using the easy file-sharing toolWeTransfer. Once registered, please send a file share request to support@luxdentallab.com
If you need any support, please call us at (888) 342-7439 and we would be happy to help.
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